Privacy Policy

Updated: August 12, 2024

Vendara Payments, LLC (“Vendara”) respects your privacy and is committed to collecting, maintaining, and using personal information about you responsibly. This Privacy Policy (this “Policy”) applies to all your use of http://www.vendarapayments.com (the “Site”) including services offered through the Site. This Policy describes how your personal information will be treated as you use the Vendara Site.

INFORMATION WE COLLECT FROM YOU WHEN YOU VISIT VENDARA SITES

Like many websites, our server logs capture the following internet or other electronic network activity information: information regarding Vendara Site users’ operating systems, browser software, IP (Internet Protocol) addresses, and the full Uniform Resource Locator (URL) clickstreams to, through and from the Vendara Site, including date and time. We may use this information to improve the services we provide through the Vendara Site, to monitor and improve the performance of our servers, to administer the Vendara Site, and to protect and defend our rights, property, or safety or that of our clients and other users of the Vendara Site.

Cookies

Vendara may use cookies, pixel tags and similar technologies to automatically collect this information. Cookies are small bits of information that are stored by your computer’s web browser. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. By using the Site, you consent to our use of cookies and similar technologies. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain online products, services or features on the Site.

Cookies are used to track your use of the Site. This enables us to understand how you use the Site and track any patterns that emerge individually or from larger groups. This helps us to develop and improve our website and services in response to what our visitors want and need. Cookies are also used to help us advertise jobs, products, or services to you that we think you will be interested in.

Cookies are either session cookies or persistent cookies. Session cookies are only stored on your computer during your web session and are automatically deleted when you close your browser. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page, but they do not collect any information from your computer. A persistent cookie is stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics and for personalization (see below).

Cookies can also be categorized as follows:

Strictly necessary cookies: These cookies are essential to enable you to use the Site effectively, such as when applying for a job, and therefore cannot be turned off. Without these cookies, the services available to you on the Site cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our Site. For example, they allow us to count visits, identify traffic sources and see which parts of the Site are most popular.
Functionality cookies: These cookies allow the Site to remember choices you make (such as your name, language, or the region you are in) and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. These cookies can also be used to remember changes you have made to text size, font, and other parts of web pages that you can customize. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymized.
Personalization cookies: These cookies help us to advertise details of potential services that we think may be of interest. These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the website, you may see advertising for services that are similar to services that you have previously browsed.

INFORMATION YOU SUBMIT TO US THROUGH THE VENDARA SITES

You are not required to submit any information to the Vendara Site. However, you may choose to do so by completing forms or entering information on the Vendara Site. If you join one or more of our newsletters or otherwise choose to provide personal information to us through the Vendara Site, we will collect the following information about users of the Vendara Site; first name, last name, email address, company name, phone number, postal address, personal and professional interests; and professional and employment information; and educational information. We use that information for the purpose for which it was collected and in accordance with the privacy wording on the relevant part of the Vendara Site. In addition, we may use this information to:

communicate with you about our business;
provide publications, products and services you request;
add you to mailing lists and send you marketing materials we believe will be of interest to you;
process and respond to requests, enquiries, and complaints; and
for other purposes and operations which are reasonably related, such as administering, monitoring, and improving the Vendara Site, our products, and services.

Your information may be accessed by third party service providers who will process that information solely for our benefit and in accordance with our instructions (see Section 6 below for more information). However, we will not provide your personal information to or share it with any third party for their own marketing purposes except in connection with requests you make that clearly involve third parties. This might include publications produced by third parties or events that are presented or sponsored by third parties. This will be made clear to you before you sign up for the publication or event.

YOUR RIGHTS TO ACCESS AND UPDATE YOUR PERSONAL INFORMATION

Vendara takes appropriate steps to avoid unauthorized changes to personal information you submit to Vendara Site. For so long as Vendara elects to continue to provide the Vendara Site, and provided that you comply with all agreements concerning use of these sites, we will make all reasonable efforts to provide you with online access to your registration data and other personal information so that you may view, update or correct it.

We retain information that is collected through Vendara Site only for as long as needed for the purpose for which it was provided, or as otherwise required for our legitimate business purposes. Your information may be retained for longer periods if there are valid legal grounds, for example if required by law or court order or to defend or pursue legal claims.

You may opt out of receiving marketing and market research communications at any time by using the unsubscribe links provided or by contacting us at privacy@vendarapayments.com. You may also change your preferences regarding the communications you receive from us here.

For further information on your Rights, see section 10 below.

LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

The majority of the personal information collected by Vendara is provided by you voluntarily on the Vendara Site, for example when you sign up to receive more information or apply to an open position and is therefore collected with your permission. The remaining personal information is collected for Vendara’s legitimate business purposes, for example to monitor and improve the quality of the Vendara Site and our services, and to protect and defend our rights, property or safety or that of our clients and other users of the Vendara Site.

LINKS

Links to web sites that are not operated by or for Vendara (“Third-Party Sites”) are provided solely as a convenience to you. If you use these links, you will leave the Vendara Site. This Privacy Policy does not apply to Third-Party Sites. We have not reviewed the Third-Party Sites, do not control and are not responsible for any of their content or their privacy policies, if any. We do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the Third-Party Sites listed on or linked to from Vendara Site, you should understand that you do so at your own risk.

SHARING OF INFORMATION

Vendara may disclose and/or transfer your personal information: (i) to its trusted third party service providers (for example, companies that provide systems, web hosting including microsites of the Vendara Site and other IT services; internal and external advisors and auditors); (ii) if required by applicable law; (iii) in connection with a reorganization or combination of our firm with another firm, (iv) if it believes that such disclosure is necessary to enforce or apply its terms of use and other agreements or otherwise protect and defend Vendara’s rights, property or safety or that of our clients and other users of the Vendara Site; (v) in order to comply with a judicial proceeding, court order or other legal obligation, or a regulatory or government inquiry; or (vi) with consent.

SERVICE PROVIDERS

Vendara may use third party companies and individuals to facilitate our Site (“Service Providers”), to provide the Site on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used.

These Service Providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use Service Providers to monitor and analyze the use of our Service.

Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Retargeting

Facebook, Custom Audiences and Facebook Marketing Services. Due to our legitimate interest in the analysis, optimization and economic operation of our online offer and for these purposes within the meaning of Article 6(1)(f) of the EU General Data Protection Regulation (“GDPR”), we use the so-called “Facebook pixel” of the social network Facebook, which is operated by Meta Platforms, Inc., 1601 Willow Rd., Menlo Park, CA 94025, USA, or if you are a resident of the EU, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display our Facebook ads only to Facebook users who have shown an interest in our website or who have specific characteristics (e.g., interests in certain topics or products determined by the websites visited) that we submit to Facebook (so-called “custom audiences”). With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and do not have a nuisance effect. Using the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called “conversion tracking”).

The Facebook pixel is directly integrated into our website by Facebook and can store a so-called cookie (i.e., a small file, on your device). If you then log in to Facebook or visit Facebook when you are logged in, your visit to our online offer will be noted in your profile. The data collected about you is anonymous for us (i.e., it does not allow us to draw conclusions about the identity of the users). However, the data is stored and processed by Facebook so that it can be linked to the respective user profile and used by Facebook as well as for its own market research and advertising purposes. If we transfer data to Facebook for comparison purposes, it is encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done with the sole purpose of matching the data encrypted by Facebook.

Furthermore, when using the Facebook pixel, we use the additional function “advanced matching”, in which inventory data such as telephone numbers, e-mail addresses or users’ Facebook IDs is transmitted to Facebook (encrypted), but solely to create target groups (“Custom Audiences”). Users agree to our use of the “advanced matching” and the related processing of their data.

Based on our legitimate interests, we also use the “Custom Audiences from File” function of Facebook. in which case inventory data (phone numbers, email addresses, Facebook IDs) will be uploaded to Facebook. The upload process is encrypted. The upload serves solely to identify recipients of our Facebook ads. We want to ensure that the ads are only displayed to users who are interested in our information and services. Users agree to our use of the “Custom Audiences from File” function and the related processing of their data.

Facebook’s processing of the data is governed by Facebooks Data Usage Policy. Accordingly, general instructions on how to display Facebook ads, in the Facebook Data Usage Policy: https://www.facebook.com/policy.php. For specific information and details about the Facebook pixel and how it works, please visit the Facebook Help Center: https://www.facebook.com/business/help/651294705016616.

You may object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set what kind of ads you see on Facebook, you can go to the page set up by Facebook and follow the instructions on how to set up use-based advertising: https://www.facebook.com/settings?tab=ads.The settings are platform-independent (i.e., they are applied to all devices, such as desktop computers or mobile devices).

LinkedIn Insight Tag. Within the Site, the marketing functions (so-called “LinkedIn Insight Tag”) of the network LinkedIn will be used. The provider is the LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085, USA. The LinkedIn Insight Tag is a piece of lightweight JavaScript code that we have added to the Site to enable in-depth campaign reporting and to help us unlock valuable insights about the Site visitors. We use the LinkedIn Insight Tag to track conversions, retarget Site visitors, and unlock additional insights about members interacting with our LinkedIn adverts. The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, and events such as page views. All data is encrypted. The LinkedIn browser cookie is stored in a visitor’s browser until they delete the cookie, or the cookie expires.

Each time you access one of our pages that contains LinkedIn’s features, a connection is established to a LinkedIn server. LinkedIn is informed that you have visited our Site with your IP address. With the help of the LinkedIn Insight Tag we are able to analyze the success of our campaigns within the LinkedIn platform or determine target groups for them based on the interaction of the users with the Site. If you are registered with LinkedIn, it is possible for LinkedIn to associate your interaction with our online services with your user account.

You can permanently opt out on this link: https://www.linkedin.com/psettings/guest-controls/ retargeting-opt-out.

For more information on the Linkedin Privacy Policy, go to https://www.linkedin.com/legal/privacy-policy.

LinkedIn advertising cookie is used on the basis of Article 6(1)(f) of the GDPR. We have a legitimate interest in analyzing user behavior to optimize our Site and advertising.

CHILDREN’S PRIVACY

We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Vendara Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we receive personal information that we discover was provided by a child under the age of 16, we will promptly destroy such information. Schools and parents should supervise their children’s online activities and consider the use of other means to provide a child-friendly online environment. Additional information is available on the Direct Marketing Association’s home page at http://www.the-dma.org. If you would like to learn more about COPPA, visit the Federal Trade Commission home page at http://www.ftc.gov.

SECURITY

Vendara Site uses measures that are appropriate to protect your personal information against unauthorized access, improper use or disclosure, unauthorized or unlawful destruction or accidental loss, and all our employees and any third parties that process your personal information on our behalf are obliged to respect the confidentiality of your information., However, we cannot and do not provide any assurance that these measures will be sufficient to protect the information you choose to transmit to our Site.

Vendara Site is not designed to store sensitive personal information such as financial, health, criminal, racial or ethnic origin or political affiliation and you should not use Vendara Site for that purpose.

AGREEMENT, CHANGES

By submitting your personal information on the Site you agree to the collection and use of your personal information on the basis described above. If you do not agree, please do not provide any personal information via the Site. This Privacy Policy is subject to occasional revision without advance notice. If we make any changes to the way we use your personal information, we will post the updated Privacy Policy on this page and update the “Updated” date. In some cases, we may notify you via email and/or post a notice about the modification on the Sites or within the Services, or by other means as may be required by applicable law. In all cases your continued use of the Sites or Services following posting or other notification of changes constitutes your acknowledgement and acceptance of such changes. Please review this Policy periodically to keep up to date on our most current policies and practices.

Any information collected under previous versions of our Privacy Policy will then become subject to the terms of our new Privacy Policy.

CONTACTS, RIGHTS

In certain circumstances, subject to certain exceptions and applicable law, you may have the following rights in relation to personal information about you:

the right to know: (i) the specific pieces of personal information collected; (ii) the categories of personal information; (iii) the categories of sources of the personal information: (iv) the business or commercial purpose for collecting the personal information; (v) the categories of personal information disclosed for a business purpose; and (vi) the categories of third parties with whom the personal information is shared;
the right to have personal information corrected, for example if it is incomplete or incorrect;
the right to opt out of receiving marketing communications at any time;
the right to request that personal information is deleted;
the right to restrict or object to the processing of personal information;
the right to receive a copy of personal information which you have provided to the firm, in a structured, commonly used and machine-readable format (known as “data portability”);
where you have provided personal information voluntarily, or otherwise consented to its use, the right to withdraw your consent;
the right not to be discriminated against if you exercise any rights conferred on you by the California Consumer Privacy Act of 2018;
the right to complain to a Data Protection Authority (see further below).

If you have an online account, you may access, update, and correct your personal information – including your marketing choices – using the account management facilities. You may also opt out of receiving marketing and market research communications at any time by contacting us at privacy@vendarapayments.com.

YOUR CALIFORNIA PRIVACY RIGHTS

As described above, Vendara collects certain types of personal information about you during your relationship with Vendara. Under California law, if you are a resident of California, you have the right to request certain information that we collect about you, including:

The categories of personal information we have collected from you;
The categories of sources from which we collected the personal information;
The business purpose we have for collecting or selling that personal information;
The categories of third parties with whom we share such personal information; and
The specific pieces of personal information we have collected about you.

In addition, if we sold or disclosed your personal information for a business purpose, you may request that we provide you with:

The categories of personal information that we sold about you, and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each category of third parties to whom the information was sold; or if we have not sold consumers’ personal information; and
The categories of personal information that we have disclosed about you for a business purpose, and the categories of third parties to whom the personal information was disclosed, by category or categories of personal information for each category of third parties to whom the information was disclosed; or if we have not disclosed consumers’ personal information for a business purpose.

As a California resident, you also have the right, at any time, to tell us not to sell personal information – this is called the “right to opt-out” of the sale of personal information. You also have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
Debug products to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
Comply with a legal obligation; or
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Please note that if we collected information about you for a single one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. In addition, if we have de-identified or anonymized data about you, we are not required to re-identify or otherwise link your identity to that data if it is not otherwise maintained that way in our records.

To exercise the access, data portability, Do Not Sell, and deletion rights described in this section, please submit a verifiable consumer request to us by calling or emailing us with your request at the contact information below. Only you may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You must include your full name, email address, and attest to the fact that you are a California resident by including a California postal address in your request. We may require you to confirm your identity and/or legal standing for the request as well as your residency in California in order to obtain the information, and you are only entitled to make this request twice a year. We will respond to your request within 45 days or let you know if we need additional time.

Please provide a description of the right(s) you want to exercise and the information to which your request relates to:

Toll-Free Number for California Privacy Requests: 800-539-9116
Email Address: privacy@vendarapayments.com

We may be unable to respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us at:

Vendara Payments, LLC,

3015 112th Ave NE, Suite 200

Bellevue, WA 98004

Tel: 800-539-9116

Email: privacy@vendarapayments.com

Choice Merchant Solutions is now Vendara Payments.